Frequently Asked Questions
Please reach out to us at hello@mathappy.com if you have any questions.
New to Us? Start here!
Pre-Register for class! Use our website or the MindBody app. Space is limited.
Cancelation policy is 2 hours prior to class. If the class you booked is full, and you do not cancel within this time frame, you will lose the class (class passes) or be charged a $10 cancelation fee (all others). No exceptions.
Doors open 10 minutes prior to class. Arrive 5-10 minutes before class starts. We’ll show you around and make sure you feel comfortable in the space.
Please place your items in cubbies as we have limited space on the floor.
Align the top of your mat with the green tape on the floor.
Shared props are cleaned periodically between classes. You may bring your own if you like.
We do not sell water at this time.
Always stay home if you have any symptoms of illness.
Which classes are best suited for me?
If you are brand spankin’ new to yoga, we highly recommend our ongoing Yoga Basics Series. This comprehensive 4-week series, offered several times throughout the year, is designed to set you up with a solid foundation on which to build your yoga practice. Upon completion, students are prepared to join other classes and practice at their own pace. Check here for upcoming dates.
If you know some yoga stuff, but still consider yourself a bit of a newbie, Deep Stretch, Slow Flow, and Mindful Flow into Relaxation classes are a good way to get acclimated.
Vinyasa Flow, Yoga/Pilates Fusion, Yoga Sculpt and Power classes move at a little faster pace and build strength and endurance. View class descriptions.
All classes provide options. Feel free to talk with the teacher before class if you have questions. Still not sure? Give us a call at 614.541.1010 or email us at hello@mathappy.com and we’ll figure out what’s best for you!
How does the waitlist work?
If a spot for a class that is full opens up you will be notified via email or text if you are added from the waitlist. (you can change how you receive notifications by logging into your account from the website).
Do I pre-register and pre-pay for my class online or can I do it in the studio? How do I apply discounted or free passes?
You Must pre-register and pre-pay for your classes to secure your spot! To ensure everyone is safe and comfortable, each class has a maximum capacity. Each class is first come, first served (view schedule to select a class).
You cannot sign up online using a free or discounted class pass. If you are using a free or discounted class pass, it is best to reserve your spot by sending an email to hello@mathappy.com. You are also welcome to drop-in if the class is not full. Students and Veterans can drop-in for $10 to any class at anytime (no pre-registration available).
What should I bring?
Please bring your yoga mat. Option to bring your own yoga blocks, strap and blanket. We do not sell or provide water at this time. Please bring your own.
What if I’m late or need to leave early?
Doors are locked when class begins to prevent outside disturbances. Please do not enter during class or knock on the door as we do not have a separate waiting area. We do not allow the public to observe classes.
What if I need to cancel?
We have a 2 hour cancellation policy. Failure to cancel within this time frame will result in a $10 cancelation fee. Drop-ins and class passes will lose the class. To help us in class planning and to ensure all who want to attend are able to do so, we strictly enforce this policy. To cancel your class, login to your account and click cancel. No shows will lose the class.
What about kids?
Kids and yoga are a natural match. Young adults ages 15 and older may attend any class, and we periodically offer a yoga series for younger kids and families.
What time should I arrive?
Doors open 10 minutes prior to class to allow time to get comfortable and set up. Please leave within 10 minutes of class ending to allow for proper cleaning and sanitation between classes.
What are the studio hours?
The studio opens 10 minutes prior to each class and stays open 10 minutes after each class. If you would like to purchase a retail item or visit the studio, please stop in during these times. All inquiries can be directed to hello@mathappy.com or you may leave a message on our voice mail at 614.541.1010 and we will promptly return your call.
What’s the deal with heat?
It is ideal to practice yoga in a warm environment. While the temperature in the studio varies from class to class, our non-heated classes fluctuate between 75-80 degrees. Our heated classes are around 80-85 degrees – warm enough to activate a good sweat and loosen the muscles without causing you to overheat or feel uncomfortable. We are not a hot yoga studio.
Why do my class passes expire?
In simple terms, to keep us in business! Since we are a small business, we have to make sure our customers take classes and come back for more :) In addition, we often receive requests to extend passes and strive to ensure fairness across the board.
We are only able to offer our class passes at these deeply discounted rates with the understanding they will be used within the allotted time frame. If you are unable to attend classes within the designated time frame, we recommend purchasing the drop-in classes (pay-as-you-go). Click here for expiration policy.
Anything else I should know?
We ask that you kindly remove your shoes when walking on the studio floor and please check your cell phone and electronic devices at the door. Leave your belongings in the cubbies as we have limited space on the floor.